Resolved -
The incident has been resolved, newly sent emails are now being delivered.
Oct 14, 18:12 EDT
Monitoring -
Our engineering team has completed the migration of email delivery to a new provider. All new emails sent from this point forward should be delivered successfully.
Oct 14, 17:21 EDT
Update -
The root cause of the issue has been identified as caused by our email service provider.
Our engineering team is actively exploring alternative solutions, including transitioning to a different email provider.
Oct 14, 15:13 EDT
Identified -
We identified the issue and are working with the email service provider to address it.
Oct 14, 11:58 EDT
Investigating -
We are currently investigating issues related to e-mail deliverability.
Oct 14, 11:52 EDT