Email Delivery Service Error

Incident Report for Golf Genius TM

Resolved

The incident has been resolved, newly sent emails are now being delivered.

Posted Oct 14, 2025 - 18:12 EDT

Monitoring

Our engineering team has completed the migration of email delivery to a new provider. All new emails sent from this point forward should be delivered successfully.

Posted Oct 14, 2025 - 17:21 EDT

Update

The root cause of the issue has been identified as caused by our email service provider.

Our engineering team is actively exploring alternative solutions, including transitioning to a different email provider.

Posted Oct 14, 2025 - 15:13 EDT

Identified

We identified the issue and are working with the email service provider to address it.

Posted Oct 14, 2025 - 11:58 EDT

Investigating

We are currently investigating issues related to e-mail deliverability.

Posted Oct 14, 2025 - 11:52 EDT

This incident affected: System (Email Delivery).