All Systems Operational

About This Site

Status updates and uptime history for golfgenius.com

System Operational
90 days ago
99.55 % uptime
Today
Golf Genius TM Platform Operational
90 days ago
99.55 % uptime
Today
Email Delivery Operational
PDF and Print Services Operational
Page and Image Delivery Operational
API Services ? Operational
File Uploads Operational
Text Messaging Operational
Live Chat Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023
Resolved - This incident has been resolved.
Jan 29, 21:15 EST
Monitoring - We have restored service to all customers and we are closely monitoring to ensure that the system is stable. If you are experiencing any issues, please contact support through your normal channels.
Jan 29, 13:28 EST
Update - We are now bringing customers back online. We will send an email to notify customers when their account is online and operational.

We apologize for this inconvenience.

Jan 29, 09:28 EST
Update - The maintenance window has been completed. We are beginning to bring customers back online over the course of the morning hours (US Eastern Time). For further information refer to the most recent email communication.

We apologize for this inconvenience and will continue to provide updates.

Jan 29, 06:13 EST
Update - We are continuing to work to resolve the identified issue. The maintenance window has been extended and we'll provide an additional update at 6:00 am US Eastern Time.

We apologize for this inconvenience and will continue to provide updates.

Jan 29, 05:24 EST
Update - We are continuing to work to resolve the identified issue. The maintenance window has been extended, we'll provide an additional update at 5:00 am US Eastern Time.

We apologize for this inconvenience and will continue to provide updates.

Jan 29, 04:04 EST
Update - We are continuing to work to resolve the identified issue. The maintenance window (2:00 am - 4:00 am US ET) is currently in progress.

We apologize for this inconvenience and will continue to provide updates.

Jan 29, 02:16 EST
Update - We are continuing to work to resolve the identified issue. A maintenance window will be required for all TM Accounts.

Refer to the most recent email communication for details on how your account is affected.

We apologize for this inconvenience and will continue to provide updates.

Jan 28, 23:26 EST
Update - We are continuing to work to resolve the identified issue. A maintenance window will be required for all TM Accounts.

Refer to the most recent email communication for details on how your account is affected.

We apologize for this inconvenience and will continue to provide updates.

Jan 28, 20:09 EST
Update - We are continuing to work to resolve the identified issue. A maintenance window will be required for all TM Accounts.

Refer to the most recent email communication for details on how your account is affected.

We apologize for this inconvenience and will continue to provide updates.

Jan 28, 17:41 EST
Update - We are continuing to work to resolve the identified issue. Full resolution will require a maintenance window in which affected customers will be unable to access their account for several hours, preventing normal use of the system today.

For details on how your account is affected, refer to the most recent email communication.

We apologize for this inconvenience and will continue to provide updates.

Jan 28, 13:58 EST
Update - We are continuing to work to resolve the identified issue. Full resolution will take several hours, preventing normal use of the system for affected customers today.

For details on how your account is affected, refer to the email communications already sent.

We apologize for this inconvenience and will continue to provide updates.

Jan 28, 12:29 EST
Update - We have identified the issue and are taking steps to solve the problem. For affected customers, full resolution may take several hours.

We apologize for this inconvenience and will continue to provide updates.

For further details, please refer to emails distributed to affected customers.

Jan 28, 10:12 EST
Update - We are continuing to work on this issue.

We have identified a fix and have implemented / tested this fix on subset of the affected tables. We are now working on preparing and testing the fix for the entirety of the database.

Jan 28, 04:43 EST
Identified - We are currently experiencing a partial outage. We have identified the issue and our engineers are working to resolve it. All current data is accessible, but creating new entities (events, players) is affected for some customers. We apologize for the inconvenience and will update you on the progress.
Jan 28, 01:37 EST
Jan 28, 2023
Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.